Frequently Asked questions

FastCourts FAQs

Find answers to the most commonly asked questions



General


1. How much does FastCourts Cost?

After your free 60-day trial FastCourts is charged annually according to the number of registered players:

  • Smaller clubs (1-50 members) - £50 per year
  • Medium clubs (51-150 members) - £100 per year
  • Larger clubs (151-250 members) - £200 per year
  • Big Clubs (250+) - £1/member per year

2. I have forgotten my password

Please use the password reset function on our home page and we'll email you another one.

3. Can we add a new sport?

Yes of course. If you play a sport that we do not currently list please email us and we'll add it for you.

4. Can I add a new language?

Yes of course. We are continually adding new languages and if you would like to add one we don't yet support – please email us and we'll work with you to get it up as soon as we can.

5. I can't book!

Please contact your club Administrator to make sure your account is set up correctly.

6. I Don't Have a PayPal Account to Add Money to My Account!

You can still use PayPal without a PayPal Account. You just need a valid credit or debit card.

7. Do you Have an Affiliate or Reseller Program?

We are always happy to work with individuals, National Governing Bodies or Sports Associations to help grow the FastCourts global community. If you are passionate about promoting sports participation and helping clubs to thrive please get in touch – we'd love to work with you.

8. Do you have an app?

No. Our FastCourts is designed to work on phones and tablets within a browser.

9. Can I suggest a feature?

Absolutely! Please do. We are constantly striving to support our global community in any way we can. Let us know what you have in mind. We can't promise to build it but we do promise to consider it carefully.

10. Do you offer discounts for schools or charities?

Generally not. We believe FastCourts is exceptional value from only £50/year.

11. Can I use FastCourts for people to book classes with me?

Not at the moment but this is on our development list for 2016. Contact us if this is of interest to you and we'll let you know when it’s live.

12. Will my details be given to third parties?

We will NEVER share, sell or give your details to a third party. Any communications or sponsorship from FastCourts is handled directly by FastCourts, no one else gets access to our user's information. Ever!

13. How secure is my data?

We take data security very seriously. We encrypt all passwords. All player information on the site requires user authentication to be accessed. In other words if you are not registered and logged in you cannot access any individual's information. FASTcourts also adheres to the 1998 UK Data Protection Act, which protects the use of individual's data on the web.